🌟 Service Support Lead 🌟
📍 Sevenoaks (Hybrid)
💰 £26,250 + Benefits
🚀 Kickstart Your Career in a Commercial Environment
Are you a recent graduate or early in your career and looking to step into a fast-paced, customer-focused role?
We’re recruiting for a Service Support Lead to join a growing, forward-thinking technology business. This is a fantastic opportunity to gain hands-on experience in client management, operations, and team coordination—perfect for someone looking to build a long-term career in the commercial world.
💼 What You’ll Be Doing
- Acting as a key point of contact for customers
- Supporting the service desk team and ensuring high service standards
- Managing queries, tickets, and escalations within SLA targets
- Building strong client relationships and delivering excellent service
- Assisting with reporting and continuous improvement of processes
👤 What We’re Looking For
- A confident communicator with strong customer service skills
- Highly organised with a proactive, problem-solving mindset
- A team player with leadership potential
- Eager to learn and grow within a commercial environment
- Any exposure to customer support, retail, or office environments is a plus
🎁 What’s on Offer
- 25 days holiday (rising to 28)
- Private medical & wellbeing support
- Hybrid working
- Clear progression opportunities
📩 Apply Now
If you’re motivated, ambitious, and ready to start your career in a dynamic business, we want to hear from you.
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