Service Support Lead

26 March 20262026-03-26
Sevenoaks, Kent

🌟 Service Support Lead 🌟

📍 Sevenoaks (Hybrid)
💰 £26,250 + Benefits


🚀 Kickstart Your Career in a Commercial Environment

Are you a recent graduate or early in your career and looking to step into a fast-paced, customer-focused role?

We’re recruiting for a Service Support Lead to join a growing, forward-thinking technology business. This is a fantastic opportunity to gain hands-on experience in client management, operations, and team coordination—perfect for someone looking to build a long-term career in the commercial world.


💼 What You’ll Be Doing

  • Acting as a key point of contact for customers
  • Supporting the service desk team and ensuring high service standards
  • Managing queries, tickets, and escalations within SLA targets
  • Building strong client relationships and delivering excellent service
  • Assisting with reporting and continuous improvement of processes

👤 What We’re Looking For

  • A confident communicator with strong customer service skills
  • Highly organised with a proactive, problem-solving mindset
  • A team player with leadership potential
  • Eager to learn and grow within a commercial environment
  • Any exposure to customer support, retail, or office environments is a plus

🎁 What’s on Offer

  • 25 days holiday (rising to 28)
  • Private medical & wellbeing support
  • Hybrid working
  • Clear progression opportunities

📩 Apply Now

If you’re motivated, ambitious, and ready to start your career in a dynamic business, we want to hear from you.

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