Sales Support Analyst 12m FTC

20 June 20252025-06-20
Horley, Surrey

✨ Sales Support Analyst
📍 Location: Horley (with occasional travel to Bristol or Blackpool – approx. 6 times per year)
💼 Salary: £22,000 – £24,000 + benefits
🕘 Hybrid Working | Permanent | Full-time

Are you a detail-oriented, organised individual with a passion for supporting sales teams and ensuring smooth operational processes? We’re working with a fantastic UK-wide business to find a Sales Support Analyst to join their friendly and fast-paced team based in Horley.

This is a great opportunity to play a key role in maintaining accurate sales data, improving internal processes, and supporting both colleagues and customers through excellent administrative support.


🔧 What You’ll Be Doing:

  • Provide proactive administrative support to the sales team and manage shared inboxes.

  • Process orders, contracts, and customer changes within the CRM system to a high standard.

  • Handle enquiries via phone and email, qualifying and directing them appropriately.

  • Monitor and update customer records, including contact details and contract variations.

  • Create and manage sales and portfolio reports using Microsoft Excel.

  • Maintain and update sales documents and process guides.

  • Organise and attend sales meetings, both virtually and occasionally in other UK offices.

  • Identify and flag issues or inconsistencies in order data.

  • Support wider team tasks as efficiencies develop.


💡 What We’re Looking For:

  • Previous experience in an administrative, sales support or CRM/data-focused role.

  • Excellent attention to detail and high standards of data accuracy.

  • Good working knowledge of Microsoft Excel (e.g. formulas, reporting).

  • Strong communication skills – both written and verbal.

  • Highly organised, with the ability to prioritise and manage multiple tasks.

  • Proactive, professional, and customer-focused approach.

  • Able to work independently and as part of a collaborative team.