🌟 Job Opportunity: Sales Administrator
📍 Location: Leatherhead, Surrey
💼 Salary: £27,000–£31,000 + benefits

We are looking for a proactive, organised, and enthusiastic Sales Administrator to join our growing team. This is an exciting and varied role, combining sales support, customer service, and training course administration. You will be integral to our operations—ensuring smooth order processing, maintaining strong customer relationships, and supporting our global training events.

🔑 Key Responsibilities

Sales Administration

• Manage and follow up on e-commerce customer orders

• Prepare and process quotes and purchase orders

• Work with the logistics team to ensure efficient order delivery

• Maintain accurate records in our CRM (HubSpot)

• Support credit control, invoicing, and customer accounts

• Assist sales team with quoting and e-commerce tasks (aroxa.com)

Customer Relationship Management

• Communicate regularly with clients by phone and email

• Serve as a key point of contact for internal and external stakeholders

• Keep CRM data accurate and up to date

Customer Support

• Respond to queries about our Taster Validation Scheme (TVS)

• Provide product knowledge and technical assistance

• Manage user access and login credentials for TVS

Training Support

• Arrange international travel and accommodations for training events

• Set up training rooms and assist assessors during sessions

• Occasionally attend international training courses (max. 2 weeks per year)

✅ Requirements

Essential

• Experience in sales administration or customer service

• Proficiency in MS Office (Excel & PowerPoint) and CRM systems (e.g., HubSpot)

• Excellent verbal and written communication skills

• Strong attention to detail and ability to multitask

• Valid passport and willingness to travel internationally

Desirable

• Bachelor's degree or equivalent work experience

• Familiarity with e-commerce platforms and ISO 9001:2015

• Knowledge of Xero or other accounting software

• Experience with general office equipment

🎁 What We Offer

• Competitive salary (dependent on experience)

• 37.5 hours/week (Mon–Fri), with occasional remote work flexibility

• 26 days holiday + bank holidays

• Generous benefits including:

  • Company pension

  • Flexible working hours

  • Paid sick, parental, and bereavement leave

  • Professional development support

  • Free parking and company events

📅 How to Apply

If you’re a confident communicator with a passion for organisation and customer service, we’d love to hear from you. Apply now and become a key part of a collaborative and forward-thinking team.

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