Project Support Coordinator - 12 month FTC

09 June 20222022-06-09
Horley, Surrey
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Our super client, based in Horley, is looking for a Project Support Co-ordinator on a 12 month fixed term contract to cover maternity leave.   


  • Provide consistently helpful, efficient and courteous customer support via telephone and email a required.
  • Fully manage allocated utility installation or maintenance logs using company CRM database, actioning, reviewing and responding to all areas of individual responsibility in line with project delivery and support procedures.
  • Manage project delivery and support mailbox
  • Adherence to SLAs with prompt response to customers
  • Collate, investigate and progress all customer orders and queries through to completion
  • Report generation
  • Dealing with Supplier invoices
  • Maintain accurate notes of calls and meetings

Competencies / Skills:

  • Professional, confident and calm
  • customer focused
  • supportive and helpful team member
  • Articulate and clear communication skills
  • good telephone manner
  • Analytical capabilities
  • Intermediate knowledge of Microsoft Excel, Word and Outlook