Our great client in Leatherhead is seeking a Project Programme Co-ordinator to join their new delivery team.  This is a pivotal role in co-ordinating activity with key customers and internal teams as the business helps customers in their journey.

A fantastic company to work for, offering a great range of benefits including:

• Bonus (up to 8% discretionary bonus)
• PMI
• Death in service x 4 base salary
• Enhanced pension 
• On-site parking
• Training and development opportunities
• MyRewards - access to exclusive discounts, workouts and mental health and wellbeing portal
• Cycle to work scheme

Key responsibilities:

• Capture and record actions from customer and delivery meetings and exchanges - helping to make sure follow  up on time and meet customer expectations
• You will be comfortable handling high volumes of information/requests/questions and be able to keep track        of tasks and actions needed.
• Support the team in developing a process for the submission of application documentation
• Own and maintain the system to ensure that inbound and outbound information is actioned in a timely manner in accordance with the key activities .
• Act as the key point of contact, supporting customers with queries or questions
• You will be able to be successful in a multi-disciplined team, with effective communication skills, problem solving skills
• You will be confident dealing with competing demands for time and attention.
• You will have supported the delivery of work where tight deadlines are the norm.
• You be confident in questioning of information where needed and like solving puzzles
• Adaptable to changing circumstances, uncertainty and ambiguous or adverse situations whilst remaining calm and maintaining performance..

Person specification:

• You will have worked in a fast-paced environment where on- time delivery and attention to detail are important
• Resilience; you will be able to adapt to changing circumstances and adverse situations whilst remaining calm, reassuring others and maintaining performance.
• You are able to lead some tasks in an environment of
• uncertainty and continual change.
• You will have proven strong engagement and communication skills and be comfortable with questioning of information where needed.
• You will be adaptable to changing circumstances, and working in the grey, whilst remaining calm and maintaining performance.
• Excellent attention to detail.
• A commitment to continuous improvement and service excellence
• Proven IT skills, ability to demonstrate working knowledge of MS Office (Word, Excel, and Outlook).
• Ideally you will be interested in career development especially in a project environment, with  aspirations to take on increased responsibility as your knowledge and skill-set grows