Our lovely client is seeking an Administrator on a 12-18 month contract to join their project team.  This will be a mixture of Office and home working and based within a wonderful team.

You will be required to provide proactive administrative and business support to the Project Delivery and Support team.

Responsibilities & Accountabilities

• Monitor incoming data requests
• Monitor the responses and complete network forms as required
• Ensure network reports have been received and escalate missing reports to relevant network Keep accurate records of responses in the appropriate database
• Proactively liaise with and quickly build rapport with customers, suppliers and sub-contractors Use internal databases to extract relevant customer information
• Proactively use the telephone and keep accurate records of discussions Support the team with customer and internal reporting
• Contribute to on-going system development

Skills/Experience

• Consistently professional, confident and calm even in challenging situations. Demonstrate a customer focused approach; and an expectation of others to do likewise. Demonstrate ownership of tasks, activities and projects and use initiative.
• Supportive and helpful team player with a flexible and positive attitude.
• Adaptable to new Responsibilities and Accountabilities, and continually striving to improve team processes. “
• Proactively share knowledge, skills and experience with others to increase team performance. Deliver a high volume of quality work on time.
• Strive to get things right first time.
• Strive to meet objectives and improve performance. Highly organised with good attention to detail Prioritise work well
• Work effectively and responsibly without close supervision.
• Reflect and evaluate own performance in order to identify areas for improvement; maintain a learning and development plan.
• Participate in regular training/ learning activities to maintain and develop skills and knowledge
• Articulate, professional and clear verbal communication skills. Present information clearly and in an engaging way.
• Good interpersonal and rapport-building abilities. Precise and appropriate written communication skills.
• Deal with telephone queries in a helpful, efficient and courteous manner. Escalate to colleagues where appropriate.
• Good listener; can understand the needs of customers and colleagues