Programme Manager

27 November 20222022-11-27
Horley, Surrey
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Our client is a fast-growing technology-based business and has built a market leading position in the provision of energy data and services with a proven track record for constant innovation. They help businesses understand and manage their electricity, gas, and water usage, so they can reduce their energy costs and minimise their carbon emissions. They are a passionate, and friendly team who thrive on solving problems and with data integrity at the heart of everything we do.

The role

To coordinate and manage the delivery of companywide programmes and projects, to ensure that each has clear objectives and goals defined, that these are met and ensure stakeholder’s expectations are managed.


To coordinate the governance of these programmes to support the delivery of the desired result through using a consistent approach across all programmes. Ensure that the status of programmes is effectively communicated across the company.

Key responsibilities & accountabilities

  • To assist the Head of Product & Programmes in running and maintaining the Programmes Management Office, being responsible for the overall integrity and coherence of the programmes office, to continue to develop and maintain the programmes environment in order to support each individual programme run within it.
  • Help Programmes teams identify, assess and monitor Programme Risks so to mitigate those risks.
  • To understand the commercial and technical aspects of all projects within the company.
  • Assist the heads of division, particularly Head of Technology, to prioritise the projects for the allocation of resources.
  • Use a methodology for project management which serves the purpose of the company and encourages the buy in of senior managers. The project management system must be able to inform decision making as well as report on progress.
  • Maintain professional relationships with all stakeholders and support the programmes teams in preparing proposition documentation, monthly programmes reports for the Programmes Council, Team leader meetings, wider company updates and Exec summary reports and monitor all participation programmes to ensure adherence to all methods and standards.
  • Facilitate and support programmes planning, including development of robust project plans, identification of key milestones, timeframes, dependencies, critical paths, assumptions, ensuring planning standards are followed. And to monitor the same
  • Participate in regular training / learning activities to maintain and develop skills and knowledge.
  • Adhere to all policies, procedures and working practices and have an active role in implementing the company’s energy policy.
  • Ensure the health and safety of yourself and others who may be affected by what you do; use work equipment provided safely and co-operate with managers to provide safe systems of work.

What you’ll bring

The Programme Manager must have the necessary knowledge of the business and be able to take on the responsibilities associated with the role. The balance of skills required for the programme office often changes as each programme develops. The person with the skills to identify or define the programme may not necessarily be the right person to drive through its implementation.







  • Consistently professional, confident and calm even in challenging situations.
  • Demonstrate a customer focused consultative approach and an expectation of others to do likewise.
  • Be a supportive and helpful team player with a flexible and positive attitude.
  • Proactively share knowledge, skills and experience with others to increase team’s performance.
  • Deliver a high volume of quality work on time.
  • Strive to get things right first time.
  • Strive to meet objectives and improve performance.
  • Have a good attention to detail and prioritise work well. Work effectively and responsibly without close supervision.
  • Reflect and evaluate own performance in order to identify areas for improvement; maintain a learning and development plan.


Communication & Interpersonal Skills:


  • Articulate, professional and clear verbal communication skills.
  • Present information clearly and in an engaging way.
  • Good interpersonal and rapport-building abilities.
  • Have precise and appropriate written communication skills.
  • Good telephone manner.
  • Good listener; can understand the needs of customers and colleagues.
  • This role requires an ability to command respect and to create a sense of community amongst the members of all programme teams,


Technical Skills & Knowledge:

  • Strong problem-solving and analytical abilities.
  • Good knowledge of programme and project management methods, and possess a good knowledge of techniques for planning, monitoring and controlling programmes,
  • Excellent Project and Time Management skills
  • Excellent ability to manage and prioritize multiple programmes and projects at any one time ensuring delivered on time and to the highest standard, including.
    • Sound business case development and approvals skills.
    • Good knowledge of budgeting and resource allocation procedures.
    • Sufficient seniority and credibility to advise programmes teams on their projects in relation to the programme’s office.