Operations Supplier Account Support

30 June 20222022-06-30
Horley, Surrey
£25,000-£27,000 DOE
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Our great client, based in Horley and offering hybrid working and a long list of benefits, is looking to recruit an Operations Supplier Account Support to complement their existing team.  This is a pivotal role to support the Operations Supplier Account Manager in developing and optimising effective relationships between the Company and suppliers through regular engagement and high-quality reporting. Please apply today if you wish to be considered.

Main responsibilities:

  • Demonstrate a deep understanding and knowledge of operational issues that impact supplier performance.
  • Apply a good understanding of settlement
  • Compile regular and ad hoc reports from current systems to convey important information both internally and externally
  • Work closely with the operations managers and report feedback from meetings. Proactively identify, communicate, and plan for upcoming issues and trends.
  • Attend and sometimes lead meetings with energy suppliers through conference calls as well as face to face meetings.
  • Work closely with the Business Development team supporting them with their reporting needs
  • Participate in regular training/ learning activities to maintain and develop skills and knowledge

Person specification:

  • Consistently professional, confident and calm even in challenging situations.
  • Demonstrate a customer focused approach; and an expectation of others to do likewise.
  • Supportive and helpful team player with a flexible and positive attitude.
  • Proactively share knowledge, skills and experience with others to increase team performance.
  • Deliver a high volume of quality work on time.
  • Strive to get things right first time.
  • Strive to meet objectives and improve performance.
  • Highly organised with good attention to detail
  • Prioritise work well
  • Work effectively and responsibly without close supervision.
  • Reflect and evaluate own performance in order to identify areas for improvement; maintain a learning and development plan