Our great client, based in Horley and offering hybrid working and a long list of benefits, is looking to recruit an Operations Supplier Account Support to complement their existing team.  This is a pivotal role to support the Operations Supplier Account Manager in developing and optimising effective relationships between the Company and suppliers through regular engagement and high-quality reporting. Please apply today if you wish to be considered.

Main responsibilities:

• Demonstrate a deep understanding and knowledge of operational issues that impact supplier performance.
• Apply a good understanding of settlement
• Compile regular and ad hoc reports from current systems to convey important information both internally and externally
• Work closely with the operations managers and report feedback from meetings. Proactively identify, communicate, and plan for upcoming issues and trends.
• Attend and sometimes lead meetings with energy suppliers through conference calls as well as face to face meetings.
• Work closely with the Business Development team supporting them with their reporting needs
• Participate in regular training/ learning activities to maintain and develop skills and knowledge

Person specification:

• Consistently professional, confident and calm even in challenging situations.
• Demonstrate a customer focused approach; and an expectation of others to do likewise.
• Supportive and helpful team player with a flexible and positive attitude.
• Proactively share knowledge, skills and experience with others to increase team performance.
• Deliver a high volume of quality work on time.
• Strive to get things right first time.
• Strive to meet objectives and improve performance.
• Highly organised with good attention to detail
• Prioritise work well
• Work effectively and responsibly without close supervision.
• Reflect and evaluate own performance in order to identify areas for improvement; maintain a learning and development plan