Operations Manager

29 October 20252025-10-29
Caterham, Surrey

Operations Manager (HVAC / Building Services)

📍 Caterham, Surrey
💰 £60,000 – £70,000 + Car + Private Medical + Bonus + Benefits

Are you an experienced HVAC or Building Services professional ready to take the next step in your career?
Our client — a well-established specialist contractor with over 35 years of industry experience — is seeking a dynamic Operations Manager to oversee day-to-day business activities, project delivery, and client service operations.

This is an exciting opportunity to join a growing company focused on sustainable and energy-efficient air conditioning and heat recovery solutions. You’ll work closely with the Managing Director to ensure projects are delivered safely, efficiently, and to the highest standards.

Key Responsibilities

  • Oversee and coordinate all operational activities including project delivery, resource planning, and scheduling.

  • Act as the primary point of contact for clients, engineers, suppliers, and subcontractors.

  • Manage multiple HVAC and Building Services projects from design and quotation through to commissioning and handover.

  • Conduct site visits, monitor progress, and ensure compliance with Health & Safety and industry standards.

  • Support CAD design activities and review AutoCAD drawings.

  • Prepare and manage project documentation (RAMS, technical submittals, O&M manuals).

  • Oversee servicing and maintenance scheduling to maintain excellent client satisfaction.

  • Support financial tracking, budgeting, and reporting.

  • Drive continuous improvement and operational efficiency.

  • Develop and mentor team members as the business expands.

Skills & Experience

  • Proven experience in HVAC, Building Services, or M&E Operations/Project Management.

  • Strong understanding of construction processes, building sites, and H&S legislation.

  • Proficient in AutoCAD and able to interpret technical drawings.

  • Excellent organisational, planning, and communication skills.

  • Confident managing multiple projects simultaneously and working independently.

  • Competent with Microsoft Office and project tracking tools.

  • Full UK driving licence.

Desirable

  • CIBSE Qualification / HNC or equivalent.

  • F-Gas certification or familiarity with HVAC compliance standards.

  • Experience with heat recovery systems and sustainable design.

  • Knowledge of estimating, procurement, and commercial aspects of project delivery.

What’s on Offer

  • A genuine opportunity to help shape the operations of a respected, growing HVAC specialist.

  • Mentorship from the Managing Director and exposure to senior clients.

  • Competitive salary with performance-based incentives.

  • Company car, private medical cover, and standard holidays.

  • Supportive team culture with ongoing professional development.