Account Manager

Stretford, Manchester

£27k basic plus £15k OTE

Our client is a well-established technology provider who is going from strength to strength. Their vision is to pioneer a future where scalable technology, expertise and exceptional customer service redefine what’s possible, empowering businesses and communities. 

They are looking for a results-driven Mid Market Account Manager to join them in Manchester, United Kingdom. In this role, you will manage a portfolio of mid-market clients, driving revenue growth while building and maintaining strong, strategic relationships. The ideal candidate will combine professional expertise with a customer-focused approach, delivering consultative solutions that drive client success and organisational growth.

• Manage and grow a portfolio of mid-market accounts, identifying upsell and cross-sell opportunities to maximise revenue potential
• Develop and execute strategic account plans tailored to each client's business objectives and needs
• Serve as the primary point of contact for assigned accounts, ensuring exceptional service delivery and client satisfaction
• Conduct regular business reviews with key stakeholders to assess performance, address concerns, and identify growth opportunities
• Negotiate contracts and pricing agreements while maintaining profitability and client relationships
• Collaborate with internal teams including sales, product, and customer success to ensure seamless service delivery and client onboarding
• Maintain accurate and up-to-date account information in the CRM system, including pipeline management and sales forecasting
• Identify market trends and competitive threats within the assigned territory, providing insights to support strategic planning

Qualifications

• Strong proficiency with CRM software and Microsoft Office applications
• Excellent negotiation and consultative selling skills
• Demonstrated ability to build and maintain long-term client relationships
• Strong communication and presentation skills, with the ability to influence stakeholders at all levels
• Ability to manage multiple accounts simultaneously while maintaining attention to detail
• Self-motivated with a results-oriented mindset and strong work ethic

**Preferred Qualifications:**

• Experience in a specific industry vertical relevant to our business
• Advanced proficiency with data analysis and Excel
• Experience managing complex, multi-stakeholder accounts
• Familiarity with sales methodologies and consultative selling approaches
• Track record of exceeding sales targets and KPIs