Our client, based near Solihull, but offering hybrid working, is looking to recruit a Metering Co-ordinator. If you have great organisation skills, coupled with a passion for customer service, please apply today!
- Fully manage new supplier and customer driven metering requests for new installs, upgrades, downgrades exchanges and removals.
- Manage appointments with customers and the relevant service provider, chasing resource confirmation and updating the system where required.
- Liaise and collaborate with Group delivery teams, Quotations and Operations teams where necessary, ensuring queries & quotations are raised and responded to timely.
- Collate, investigate, and progress all customer orders and queries through to completion.
- Effectively manage any metering supplier and customer queries through to completion ensuring that timely updates are given throughout.
- Undertake regular desktop auditing of Service Provider work, highlighting and escalating non-conformance to Technical Engineer where necessary.
- Accurately collate documentation for metering work, filing electronically as required to relevant centralised project folders for quotable works.
- Raising and issuing of purchase orders for metering equipment, ensuring that these are accurate and correct at all times.
- Process necessary industry applications for approvals including compiling of GT1 and GT2 paperwork, submitting it to the relevant internal and external stakeholders for completion, within ENA industry guidelines.
- Effectively manage faulty meter queries by engaging with the Technical Engineers in resolving in a timely manner for the customer/supplier/Meter Asset Provider (MAP)
- Intermediate knowledge of Microsoft office package, including Word and Excel
- Gas industry experience would be advantageous!