Title

IT Systems Engineer

Salary

£35-40k

Benefits

Currently hybrid WFH and in-office but will need to be prepared to be office-based.  

Bonus – up to 8% discretionary

Pension – 5% employer; 3% employee (option to contribute up to 25%)

Private Medical Insurance – single

Holiday – 23 days

Access to exclusive employee discounts via MyRewards

Our client’s who are a leader in their industry are looking for an IT Systems Engineer to join their team.  The IT system engineer role is essential in offering a supporting service for the wider business that the Head of IT is responsible for delivering with the support of the IT Systems Engineer and IT Network Administrator.   

Role Purpose

You will be required to deliver effective day to day operational IT services across the organisation alongside implementation of the IT strategy.  This will involve a mixture of project delivery and managing 3rd parties to ensure delivery of an effective IT service to the business.
 

You will also support the Head of IT in ensuring the capacity and availability of the IT systems is maintained to enable the company to continue to grow.

Key Responsibilities

• Responsible for the procurement, deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, email provision, anti-virus software, print services and peripherals
• Maintaining the security of information preventing internal and external attacks
• Supporting and maintaining Azure tenant, including Azure AD and Exchange Online
• Managing all hardware/software assets
• Managing licences to ensure compliance of licencing contracts
• Working with third party vendors, suppliers and support partners currently deployed on IT projects
• Providing IT support, advice and training as needed
• Implementing IT policies, procedures, and best practices (including those for information security, data protection, disaster recovery, purchasing, and service provision)

Person Specification

Personal

● Demonstrated team player (particularly in a small team)
● Good problem-solving skills
● Good organisational skills
● Flexibility and ability to prioritise changing workloads
● Excellent communication and inter-personal skills
● Ability to work without supervision and using initiative
● Ability to manage time effectively
● Accuracy and attention to detail
● Approachable manner

Technical

Previous experience of a hands-on generalist IT role in an SME environment, including;
● Managing Windows (2012R2 and newer) Servers
● Providing Office 365 Administration (covering Intune, SharePoint Online, Exchange Online, Microsoft Teams and Power Platform)
● Azure platform management in a commercial environment
● Scripting (Powershell)
● Documenting configuration and developing user support materials
● Networking, IP schema and associated aspects

Key skills we would like to see (Desirable)
● Relevant qualifications (Microsoft, ITIL)
● Experience of Microsoft O365 migration and management
● Experience of maintaining VMware environments, Veeam
● Experience of an ISO27001/Cyber Essentials Plus environment