IT Systems Analyst

25 May 20222022-05-25
Redhill, Surrey
£30,000-£35,000 DOE
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Our client is a charity organisation based in Redhill.  We are delighted to be working with them as they look to recruit an IT Systems Analyst.  This is a great organisation to work for, offering a 35 hour working week, hybrid working and superb benefits.  Please apply today if you feel you fit the below criteria:

Main responsibilities:

  • Colleague support and triage of O365 and SharePoint issues  
  • Train and support colleagues to maintain the SharePoint Intranet  
  • Train and support superusers across the different business systems  
  • Assist and lead the efficient delivery of ICT driven projects across the business through collaboration with internal and external partners/stakeholders 
  • Assist in the analysis of existing systems, identifying options for potential solutions and assessing them for both technical and business suitability. 
  • Working closely together with the Senior Management Team and our IT Contractor OPUS, to ensure the technical viability of solutions 
  • Designing and overseeing test specifications and conducting rigorous testing before rolling out live systems 
  • Support the Senior Management Team to determine budgets and time frames for implementation of proposed solutions 
  • Ensure system compliance with GDPR and follow the organisations Data Protection procedures relating to confidentiality 
  • Ensuring that implementation projects remain within agreed-upon budgets and time frames 
  • Identifying and managing risks and issues that impact business outcomes  
  • Training users and creating instruction manuals for new or improved systems 
  • Researching and evaluating emerging technologies, including both hardware and software 
  • Attend system user groups and share learning and best practice 
  • Advise on IT solutions and software for the development of new sites and projects  
  • Attend contract review meetings with OPUS, to help the HoCS to monitor their performance and resolve and contractual issues that might arise
  • Take responsibility for all IT hardware, to issue new equipment and to put in place arrangements for maintenance, repair and replacement where necessary
  • Take responsibility for drafting and reviewing relevant IT policies
  • Put in place the required systems and processes to achieve Cyber Essentials accreditation
  • Manage all relevant software licences including O365 licences
  • To produce monthly reports for senior management and to prepare proposals for new software where required
  • Use Office applications such as Forms and Power BI to produce tools to help managers collect data and monitor and report on performance
  • To undertake such other tasks as may be allocated from time to time within your capabilities by the HoCS and CEO.

Attributes and experience:

  • Thorough knowledge of all 0365 applications and Sharepoint, together with cyber and information security
  • Ability to work flexibly and autonomously
  • Strong business and analytical skills
  • Excellent and creative problem solving skills.