Our client is a charity organisation based in Redhill. We are delighted to be working with them as they look to recruit an IT Systems Analyst. This is a great organisation to work for, offering a 35 hour working week, hybrid working and superb benefits. Please apply today if you feel you fit the below criteria:
Main responsibilities:
- Colleague support and triage of O365 and SharePoint issues
- Train and support colleagues to maintain the SharePoint Intranet
- Train and support superusers across the different business systems
- Assist and lead the efficient delivery of ICT driven projects across the business through collaboration with internal and external partners/stakeholders
- Assist in the analysis of existing systems, identifying options for potential solutions and assessing them for both technical and business suitability.
- Working closely together with the Senior Management Team and our IT Contractor OPUS, to ensure the technical viability of solutions
- Designing and overseeing test specifications and conducting rigorous testing before rolling out live systems
- Support the Senior Management Team to determine budgets and time frames for implementation of proposed solutions
- Ensure system compliance with GDPR and follow the organisations Data Protection procedures relating to confidentiality
- Ensuring that implementation projects remain within agreed-upon budgets and time frames
- Identifying and managing risks and issues that impact business outcomes
- Training users and creating instruction manuals for new or improved systems
- Researching and evaluating emerging technologies, including both hardware and software
- Attend system user groups and share learning and best practice
- Advise on IT solutions and software for the development of new sites and projects
- Attend contract review meetings with OPUS, to help the HoCS to monitor their performance and resolve and contractual issues that might arise
- Take responsibility for all IT hardware, to issue new equipment and to put in place arrangements for maintenance, repair and replacement where necessary
- Take responsibility for drafting and reviewing relevant IT policies
- Put in place the required systems and processes to achieve Cyber Essentials accreditation
- Manage all relevant software licences including O365 licences
- To produce monthly reports for senior management and to prepare proposals for new software where required
- Use Office applications such as Forms and Power BI to produce tools to help managers collect data and monitor and report on performance
- To undertake such other tasks as may be allocated from time to time within your capabilities by the HoCS and CEO.
Attributes and experience:
- Thorough knowledge of all 0365 applications and Sharepoint, together with cyber and information security
- Ability to work flexibly and autonomously
- Strong business and analytical skills
- Excellent and creative problem solving skills.