Investment Administrator

Job Title:         Senior Administrator

Located:          Godalming, Surrey

Salary:             28-36k

Purpose of the Role

To work within the investment team by responding to customer enquiries and carrying out administration tasks in support of the sales process.

To promote their services as a premier provider of quality financial solutions within the parameters of the FSA’s Commitments and Rules.

Job Responsibilities

Sales Support

Flexibility to assist the sales team with all administration tasks, as required, including (but not limited to) the following:

• Maintenance of the client review process including the preparation of spread sheets and reports accordingly.
• Preparation and typing of letters and other reports, where required.
• Obtaining new business illustrations for Investment and Pensions Consultants where required.
• Processing of new business applications, including checks to ensure that documentation is correct.
• Maintenance of client database.
• Assist in the ongoing research into appropriate investment funds.
• Ensure all administration is completed in an effective manner to meet the firm’s record keeping and file quality requirements.
• Ensure that the firm’s high standards of client care are met, and operating at all times within the Rules of the FSA.
• To undertake all other duties as reasonably required and directed.

Personal Development

To achieve an understanding of office systems and procedures, investment and other financial planning products, and of compliance rules, including Data Protection and Anti-Money Laundering regulations with this knowledge being maintained by additional training and development as required. 

Qualifications & Capabilities

A minimum of CF level 1 and 2 years experience of dealing directly with clients in the Financial Services sector.

Good keyboard skills and PC literate, with a sound understanding of Microsoft Word and basic familiarity with Microsoft Excel.

A full understanding of the different types of investment, life assurance and pension contracts available and of mortgages.

Excellent telephone manner and customer service skills in keeping with the highly professional reputation that business has acquired from over 25 years in the financial services industry.

Ability to work in a structured and planned manner especially when under pressure to meet deadlines.