Energy Service Coordinator

14 June 20212021-06-14
Blackpool, North
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Energy Services Coordinator

Blackpool

£18,000 plus benefits

 

Our client in Blackpool is seeking an Energy Service Coordinator to join their team.  The ideal candidate will have previous experience of a customer service type role, and ideally having also previously made telephone appointments and associated diary/calendar management.

 

You must be literate, have a professional and polite telephone manner, be strong communicator and a team player. A good level of IT literacy is also required around all aspects of Microsoft Office.

 

Duties will include:

 

  • Establish and record client contacts and site locations for allocated work
  • Effectively plan Installers appointments and manage Installers diaries
  • Review and understand workload provided on a daily/weekly basis and provide Service Delivery Coordinator with outcome of days’ workload
  • Manage time effectively to optimise number of appointments booked
  • Source contact details and site locations using search engines and historical site visit data
  • Contact sites to arrange Installers visits and provide Installers with additional site information as required
  • Confirm appointment dates and times with site contacts via email and phone
  • Input appointments booked into the appropriate Installers diary, ensuring all required information is detailed

 

 

Skills/Experience

  • Good telephone manner
  • Customer service skills
  • Well organised
  • IT literate
  • Team Player
  • Experience in diary management ideally

 

In return you will receive a competitive salary and great benefits.