Energy Operations Specialist

📍 Location: Hybrid – Redhill, Surrey (2 days/week in-office)
🕒 Hours: Full Time, 37.5 hours/week
💼 Salary: £25,000 – £27,000 (DOE)
📅 Start Date: ASAP

Ready to power up your career in the energy sector?
Our client is looking to expand their dynamic Business Operations Team, where you’ll play a key role in delivering essential back-office services to support clients. This is a great opportunity to work in a fast-paced, detail-oriented environment, helping ensure operational accuracy, compliance, and high-quality service across a range of business processes.

What You’ll Do

• Manage communications with energy suppliers and metering organisations

• Execute monthly billing for electricity/gas suppliers

• Monitor and maintain industry data to meet compliance standards

• Produce and analyse performance and regulatory reports

• Perform pre-invoice validation, handle tariff mismatches, and resolve billing issues

• Participate in operational system testing and process improvement initiatives

What We’re Looking For

✅ Minimum 3 years’ experience in a process-driven or analytical role (ideally in gas/electricity)
✅ Strong Excel and data-handling skills
✅ Detail-focused and methodical, with excellent time management
✅ Confident communicator with a customer-first mindset (B2B clients only)
✅ Comfortable working across systems, teams, and deadlines

What You’ll Get

✨ Private healthcare (includes optical, dental, mental health, and cancer cover)
✨ 25–28 days holiday + bank holidays
✨ Monthly team social budget
✨ EV & Ride to Work schemes
✨ Free on-site parking or parking reimbursement
✨ Extra leave for weddings/civil partnerships
✨ Payroll Giving – we match your charitable donations!
✨ Snacks, fruit, and drinks in the office

Location Note: Full office working may be required during induction/training. Post-training hybrid pattern typically Tuesday and Wednesday or Thursday in Redhill office.