Credit Controller
Bristol – hybrid working
Up to £31k
Our client is a fast-growing technology-based business and has built a market leading position in the provision of energy data and services with a proven track record for constant innovation. They are a passionate, and friendly team who thrive on solving problems and with data integrity at the heart of everything we do.
About the role
The Credit Controller role is based in Bristol (hybrid working with minimum 2 days in the office) and will report into the Credit Control Team Leader. The role will help to facilitate a high level of cash flow and seek to reduce and prevent aged debt in accordance with the prevailing credit control procedures and ensure all relevant financial key performance indicators are followed.
Responsibilities & Accountabilities:
- Ensuring timely payment of debts in line with payment terms and collecting overdue debt
- Effectively and efficiently resolving customer queries; escalating complex queries as required
- Accurately recording any invoice disputes relating to outstanding debt
- Keeping debt collection process up to date; maintaining debt collection process manually where required
- Reducing debtor days
- Reconciling customer accounts
- Liaising with other departments where necessary to resolve queries
- Performing customer credit checks as per Group policy and maintaining customer credit limits
- Assisting in the preparation of the credit control / KPI report on a weekly basis
Technical Skills & Knowledge:
- AAT Level 2 desirable but not essential
- Knowledge of Small Claims procedures/possible Court visits
- Experienced in credit control
- Computer literate with knowledge of Sage Line 50 & Credit Hound (or similar)
- High standard of numeracy
- Ability to recognise potential risks and confidence to escalate
- Strong problem-solving and analytical abilities