Content Management and Project Executive (6 month FTC)

Role Profile:

To provide operational and administrative support to the Senior Project Manager, ensuring that the creation and implementation of new employee systems are effectively managed and rolled-out across our businesses.

Main duties:

• Working closely with suppliers, alongside the Senior Project Manager, to gather information on key processes and implementation requirements
• Maintaining a frequent line of contact to relevant suppliers, feeding information and requirements as and when necessary    
• Understanding the business needs and making recommendations for improving the system, or their processes, to meet requirements
• Work effectively within the project team to create system frameworks for content management
• Collaborate with dedicated project representatives to understand content requirements and content status
• Assisting with the creation of original content as well as curating existing content, ensuring it is accurate, relevant and engaging for users
• Working closely with internal stakeholders to gather content requirements, solicit feedback and ensure alignment with organisational messaging 
• Establishing and enforce, with the senior project manager, the content governance standards, including style guidelines, version control and maintaining consistency and quality
• Ensuring that processes and key milestones, within the project, are kept on track and meeting agreed timelines
• Ensuring regular and managed communication with project representatives, working to clear deadlines, on information and content gathering
• Responsible for documenting the processes and procedures, including any training materials required. All documentation should be clear and comprehensive, making it easy for users to understand how to use the system effectively.
• Provide training and support to content contributors and users on best practices and various topics such as content effectiveness and user engagement

Essential skills required:

• Experience of working in a learning and development environment or within a content management environment
• Track record of creating and managing content for digital platforms
• Strong writing, editing and proof-reading skills
• Experience of working within a project team environment
• Administration and process management exposure
• Previous experience of working with / influencing stakeholders to ensure guidelines are met
• Strong communication in various verbal and written forms
• Strong attention to detail
• Ability to manage multiple priorities and meet deadlines
• Innovative and creative with a solution focused approach
• Flexible and adaptable to changing priorities.  
• Resourceful and practical; can think on your feet and solve problems quickly and effectively.
• Positive “can do” attitude