Role specifications:

• Engage with asset management systems and tracking practices.
• Prepare reports on asset deployment, performance, operations, and maintenance.
• Maintain, collate, and summarise timely Management Information for Board.
• Participate in routine development, planning, and project meetings, contribute toward development.
• Be responsible for meeting and exceeding agreed KPIs and other targets that might be set from time to time.
• Carry out personnel related duties including maintaining holiday and sickness records and performing PDR and disciplinary interviews.
• Be responsible for managing operational escalations and complaints.
  • ​Identify and deliver against opportunities to improve in quality and efficiency.
  • Ensure maximum revenue is achieved for all Assets
  • Ensure Industry Safety and Compliance Standards are upheld

• Consistently professional, confident and calm even in challenging situations.
• Demonstrate a customer focused approach; and an expectation of others to do likewise.
• Supportive and helpful team player with a flexible and positive attitude.
• Proactively share knowledge, skills and experience with others to increase team performance.
• Deliver a high volume of quality work on time.
• Strive to get things right first time.
• Strive to meet objectives and improve performance.
• Highly organised with good attention to detail.
• Prioritise work well.
• Work effectively and responsibly without close supervision.
• Reflect and evaluate own performance to identify areas for improvement; maintain a learning and development plan. 
   
• Articulate, professional and clear verbal communication skills.
• Present information clearly and in an engaging way.
• Good interpersonal and rapport-building abilities.
• Precise and appropriate written communication skills and good telephone manner.
• Good listener, can understand the needs of customers and colleagues.
   
• Able to assimilate new technical concepts and assist team members to follow suit.
• Strong problem-solving and analytical abilities.
• Keep up to date with advances in business area, new methods and ways of working.
• Strong administrative and organisational skills.
• Intermediate knowledge of Excel, Word and Outlook.
• Confident and accurate use of departmental computer systems/databases.
   
• Successfully demonstrate inspirational people management skills through improved team performance and achievement of team objectives.
• Actively listen to others viewpoints, include them in decision making and encourage team members to take responsibility.
• Ensure the team understands the importance of their jobs in relation to Stark’s success and what is expected of them.
• Celebrate team Success, regularly praise achievement.
• Ensure the effective development of the team; complete effective evaluation of all learning events against the achievement of the business objectives.
• Project an assertive, motivational style with a high degree of personal impact which wins people’s respect.
• Comfortable with making decisions and problem-solving under pressure.
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