Account/Customer Success Manager

29 October 20252025-10-29
Reading, Berkshire

Account Manager – Hybrid (Reading) | £28–33k + Bonus

Are you ready to be the driving force behind growth, relationships, and results?
Join a dynamic, fast-growing organisation where marketing meets sales — and your impact is felt across both.

We’re looking for a proactive, commercially minded Account Manager to turn marketing momentum into real opportunities. You’ll be at the heart of our success — identifying and qualifying leads, nurturing relationships, and helping customers achieve their goals while delivering outstanding results for the business.

What You’ll Do

  • Generate high-quality leads through smart prospecting — calls, email, social and more.

  • Collaborate closely with Marketing to shape and execute strategic lead generation campaigns.

  • Build strong, trust-based relationships with customers from onboarding to renewal, uncovering opportunities for growth and expansion.

  • Use data-driven insights and best-in-class sales tools to target prospects and track performance.

  • Partner with Sales to run discovery calls, qualify needs and convert leads into opportunities.

  • Maintain CRM accuracy and report on key metrics to drive continuous improvement.

  • Negotiate renewals, ensure customer satisfaction, and spot opportunities to upsell or cross-sell.

What You’ll Bring

  • Around 2+ years’ experience in Account Management, Customer Success, or Sales.

  • A genuine passion for driving customer growth and retention.

  • Excellent communication, presentation, and relationship-building skills.

  • A proactive, can-do attitude with the confidence to work independently.

  • Competence with CRM tools, MS Office, and LinkedIn.

Why You’ll Love It Here

This is your opportunity to join a high-performing team backed by private equity investment — where ambition is rewarded, development is supported, and career progression is real.

We live by our 4Cs:
Capable. Committed. Can-Do. Company Ambassador.
If that sounds like you, we’d love to meet.

📍 Location: Reading (Hybrid)
💰 Salary: £28,000–£33,000 + Bonus